Frequently Asked Questions
What materials do you use in your products?
Are your products customizable?
What is your return policy?
What is the Bags or Bucks program?
How does the Textile Recycling program work?
What repair services do you offer?
What are they key differences between the Pan and Zeus lines?
Are your products waterproof?
How long does shipping take?
Do you ship internationally?
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We use high-quality, eco-friendly materials in all our products. Our "Pan" line is made from 100% recycled materials, while the "Zeus" line features Ultra High Molecular Weight Polyethylene for exceptional strength.
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Yes! We offer various customization options, including fabric colors, embroidery, and screen printing. Check out our customizability page for more details.
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We accept returns within 60 days of purchase for items that are unused and in their original packaging. For more details, please visit our Returns Policy page.
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Our Bags for Bucks program allows you to send in your gently used gear in exchange for discounts on new Archadia products. It's a sustainable way to refresh your gear collection!
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You can send us your old gear and textiles, which we will recycle responsibly. Accepted items include worn-out backpacks and apparel. Join us in reducing textile waste!
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We provide professional repair services for various outdoor gear, including zippers and fabric tears. To request a repair, simply fill out our online form.
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The Pan line is made from 100% recycled materials, focusing on sustainability and durability. The Zeus line features Ultra High Molecular Weight Polyethylene fabric, offering superior strength and lightweight performance.
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Unless otherwise noted, our products are highly water-resistant, not fully waterproof. However, customers can request waterproof zippers and seam taping for enhanced protection against moisture. Be sure to specify these options when placing your order for maximum waterproofing.
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Standard shipping typically takes 5-7 business days within the continental U.S. Expedited shipping options are available at checkout.
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Yes, we offer international shipping to select countries. Please check our Shipping Policy for more information on rates and delivery times.